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How to Complain to Hilton: Official Phone Numbers, Emails, More | Frommer's josefkubes / Shutterstock

How to Complain to Hilton: Official Phone Numbers, Emails, More

File your complaint with the global hotel giant or one of its many brands using these customer service phone numbers or online options. 

Need to provide some feedback to Hilton about a recent stay at one of the hospitality behemoth's hotels or resorts?

Below, we've gathered customer service phone numbers, online support info, and social media handles for the company and its many, many brands.

We'll start with the mother ship. Hilton's main help page, where you can find info on refunds, loyalty programs, property amenities, and much more can be found on the company's website at help.hilton.com

You can send a question, comment, or other issue to Hilton's customer care team by filling out and submitting the online "Contact Us" form

At the bottom of that page, you can click "Chat Now!" to message with Hilton's virtual assistant for help with common issues. 

If you're a member of Hilton's loyalty program, Hilton Honors, you can get answers to many questions or contact customer care by going to the "Help" tab on the Hilton Honors mobile app. Joining the program and downloading the app are both free. 

If you'd rather speak with a customer service rep by phone, click "Request a Call" at Hilton's customer support web page or on the mobile app, enter your phone number and the topic you'd like to discuss, and someone from the company will call you back. 

Or you can dial Hilton's customer service phone number directly at 888/446-6677. The main number for Hilton Hotels & Resorts will get you there in a more roundabout way. That number is 800/445-8667.

To call out Hilton Hotels & Resorts on social media, tag @HiltonHotels on Twitter and @Hilton on Facebook.

As of this writing, there are 18 different Hilton brands. To provide online feedback for one of them, use the Hilton website or mobile app as described above. Individual customer service phone numbers and social media tags for all the other brands are listed below. 

Waldorf Astoria Hotels & Resorts
Customer service phone number: 800/925-3673
Social media: @WaldorfAstoria (Twitter, Facebook)

LXR Hotels & Resorts
Customer service phone number: 844/597-7829
Social media: @LXRHotels on Facebook

Conrad Hotels & Resorts
Customer service phone number: 800/266-7237
Social media: @ConradHotels (Twitter, Facebook)

Canopy by Hilton
Customer service phone number: 844/692-2667
Social media: @CanopybyHilton (Twitter, Facebook)

Tempo by Hilton
Customer service phone number: 800/446-6677

Motto by Hilton
Customer service phone number: 855/966-6886
Social media: @MottobyHilton on Facebook

Signia by Hilton
Customer service phone number: 833/474-4642

 DoubleTree by Hilton
Customer service phone number: 855/610-8733
Social media: @DoubleTree (Twitter, Facebook)

Curio Collection by Hilton
Customer service phone number: 844/442-8746
Social media: @CurioCollection (Twitter, Facebook)
 
Tapestry Collection by Hilton
Customer service phone number: 844/382-7378
Social media: @TapestryHilton on Twitter, @TapestryCollection on Facebook

Embassy Suites by Hilton
Customer service phone number: 800/362-2779
Social media: @EmbassySuites (Twitter, Facebook)

Homewood Suites by Hilton
Customer service phone number: 800/225-5466
Social media: @HomewoodSuites (Twitter, Facebook)

Home2 Suites by Hilton
Customer service phone number: 877/646-6302
Social media: @Home2Suites (Twitter, Facebook)

Hilton Garden Inn
Customer service phone number: 877/782-9444
Social media: @HiltonGardenInn (Twitter, Facebook)

Hampton by Hilton
Customer service phone number: 800/426-7866 


Social media: @HamptonbyHilton (Twitter, Facebook)

Tru by Hilton
Customer service phone number: 844/878-9688
Social media: @TrubyHilton (Twitter, Facebook

Spark by Hilton
Customer service phone number: 800/445-8667

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